# Conversational Agent > Turn your search into your best salesperson. Learn how Luigi's Box Conversational Agent uses AI to match shoppers with the right products instantly. Source: --- ## Conversational Agent Find the Right Product in a Conversation Luigi's Box Conversational Agent brings conversational product discovery into the search bar. [Request Demo](/demo-call/) 4.8 Rating reviews from 1000+ people Trusted by more than 4,000 online businesses - o2 - Under Armour - Skoda - Kik - Bobcat - Orsay - Muziker - 11teamsports - Unicredit - Societe Generale - Notino - Nespresso ### Benefits Better conversations, bigger checkouts Shoppers who know what they want buy faster. Agent helps them get there without scrolling through hundreds of results. - Fewer choices, faster decisions · Too many options slow shoppers down. Agent narrows the field so shoppers stop second-guessing and start buying. - Like having an expert on the shop floor · Shoppers describe what they need and get a recommendation, the way they would from a salesperson in a store. - Gets there without the right words · Shoppers who don't know the product name or category still find what they're looking for. - Right product, fewer returns · Agent asks the right questions to understand what the shopper needs, so the match is right before they check out. [Request Demo](/demo-call/) ### Search demo See Luigi's Box Conversational Search in action Type any product name and watch Luigi's Box Search work its magic. This is the same experience your shoppers get, in real time. This demo shows you how Luigi's Box Search feels from the shopper's perspective. See what's possible with **Luigi's Box AI Search**. Features ### An agent that works for your business Everything you need to guide shoppers from the first query to the right product. - Chips on every turn · On every exchange, Conversational Agent surfaces clickable chips so shoppers can keep refining without typing. - Knows more than your catalog · A shopper asks for the guitar George Harrison played. That's not a product name in your catalog, but Agent knows, finds the closest match, and explains why. - No dead ends · When a search returns nothing, Conversational Agent steps in and redirects shoppers toward relevant options. - Merchandising · Set your priorities in plain language: preferred brands, promoted products, campaign rules. - Carousels · Every response shows relevant products right inside the conversation. ### Implementation Integration that adapts to you Luigi’s Box integrates seamlessly with any tech stack—work with our specialists or do it your way. [Request Demo](/demo-call/) ### G2 Awards A proven leader in e-commerce search Recognized by G2 for excellence, trusted by users worldwide. - Summer 2026 - Summer 2026 - Summer 2026 - Summer 2026 - Summer 2026 - Summer 2026 - Summer 2026 - Summer 2026 - Summer 2026 - Summer 2026 - Summer 2026 - Winter 2026 - Winter 2026 - Winter 2026 - Winter 2026 - Winter 2026 - Winter 2026 - Fall 2025 - Fall 2025 - Fall 2025 - Fall 2025 - Fall 2025 - Summer 2025 - Summer 2025 - Summer 2025 - Summer 2025 - Summer 2025 - Summer 2025 - Spring 2025 - Spring 2025 - Spring 2025 - Winter 2025 - Winter 2025 - Winter 2025 - Fall 2024 ### Demo Find out how we can help you grow Book a demo call where we’ll show you how Luigi’s Box works and how it can help you improve your business. [Request Demo](/demo-call/) ### FAQ Frequently asked questions Have more questions? Feel free to reach out to us so we can answer them for you. - What is Luigi's Box Conversational Agent? · A product discovery tool built into your store’s search. Shoppers describe what they need in natural language and the agent guides them to the right product through a conversation. - Where does it appear on the page? · In three places: inside search results, inside autocomplete, or as a fixed-scroll button available anywhere on the page. - Does it work on mobile? · Yes. Luigi’s Box Conversational Agent is available on both desktop and mobile. - How is this different from a chatbot? · Conversational Agent focuses on product discovery. It doesn’t handle orders, returns, or customer support. - How is this different from regular search? · Standard search matches keywords to results. Conversational Agent understands context, asks clarifying questions, and guides shoppers step by step, even when they don’t know the exact product name or category. - Does it work with my existing setup? · Yes. Conversational Agent uses the same JS snippet or API as other Luigi’s Box products and runs on your existing catalog. Luigi's Box solutions ### Empower your customers to find exactly what they need Understand how your customers explore your website and guide them to the products they’ll love. - [AI-powered Search](/products/search/) · Search ensures your customers get the best, most relevant search results through features such as Autocomplete. - [Recommender](/products/recommender/) · Recommender suggests relevant products based on shopper on-site behavior. - [Product Listing](/products/product-listing/) · Arrange items on your site to boost sales with Product Listing. - [Shopping Assistant](/products/shopping-assistant/) · Turn visitors into buyers with AI-driven Shopping Assistant. - [Analytics](/products/analytics/) · Tracks website performance and user behavior with Analytics. --- Every page of this site is available as Markdown: add `?format=md` to its URL. Site map for agents: Capability manifest: