# Dentimed: Increased Revenue by 21% with Personalization > Dentimed is a leading dental tools provider, mainly for health organizations and pharmacies, with a broad portfolio. Source: --- E-Commerce ## Dentimed: Increased Revenue by 21% with Personalization Dentimed is a leading dental tools provider, mainly for health organizations and pharmacies, with a broad portfolio. - Based Central and Eastern Europe - Platform PHP - Segment Pharma & Medical - Products - Search ![Dentimed: Increased Revenue by 21% with Personalization](https://wpm.luigisbox.com/wp-content/uploads/2026/04/doctor-writing-medical-prescription-dentimed-featured-1000x450.webp) - +21% · Revenue - +8% · AOV - +12% · Number of transactions We analyze e-shop efficiency with every client. We deep-dive into all parts of the e-shop and look for improvements. In this case, we found two significant issues: a poor search engine and irrelevant cross-sell/upsell recommendation boxes. #### What was the issue? Dentimedshop.cz was looking for a solution that would help with revenue increase, number of transactions, and average order value. #### What were the outcomes? We delivered a revenue increase of 21%. ### Personalized Search and Autocomplete We implemented autocomplete and search, which can understand clients’ queries even if there are typos or they are incorrect. The search algorithm combines the probability of sales, viewed products, and personalized preferences of each customer. The visual of autocomplete and search is designed for maximal customer satisfaction. ### Recommendation boxes ##### Alternatives to products We know that the conversion rate is also boosted if the customer can see alternative products on the page with the product he is looking at. The customer doesn’t need to return to the product category but can buy one of the recommended products directly. ##### Last viewed products The last viewed box is a super important element that increases customer satisfaction and, hence, revenues. Our know-how is that the best place to put those boxes is the home page. ##### Top-selling products Very often, customers are lost in a number of products and categories. The more products they see, the more confused they are. To help customers get oriented to the vast array of products, we display personalized boxes with top-selling products. Customers trust them, and we see a great increase in revenues. ### Pre-basket upsell and cross-sell We put cross-sell/upsell personalized boxes into pre-basket with a specialized algorithm combining customer preferences and high-margin products. Our algorithm calculates top-selling categories, products sold together, top-selling products, and customer preferences. ### Top products in categories We’ve curated specialized personalized boxes featuring best-selling items across various product categories. These top-seller boxes are designed to assist customers in making informed shopping decisions. Our algorithm analyzes top-selling categories, frequently purchased items, popular product combinations, and individual customer preferences to tailor each box to their unique tastes. ### Last viewed items on home page A super important element for increasing customer satisfaction and revenues is the Last viewed box on the home page. How our clients benefit from Luigi's Box - [Lucide: 8% B2B Conversion Rate Uplift](/case-study/lucide/) · Lucide chose Luigi’s Box and achieved an 8% B2B conversion rate uplift and other improvements. Find out more in our case study. - [Barron: 18% Product Listing Conversion Rate](/case-study/barron/) · Barron is a custom merchandise seller that chose Luigi’s Box and received a Product Listing conversion rate of almost 18% and other important improvements. - [Pancernik: 175% Uplift in Search Usage](/case-study/pancernik/) · Switching to a new search paid off and brought a 175% increase in search usage, and positive results for search conversions, clicks, and other important areas. - [GAP Achieved a 28% Recommender Conversion Rate](/case-study/gap/) · GAP chose Luigi’s Box and improved their website with new search functionality that brings results across multiple domains. - [Chicco Chose Luigi’s Box Search and Improved the Shopping Experience](/case-study/chicco/) · Chicco's switch to Luigi's Box brought them numerous improvements, including Autocomplete CTR and Search usage increases. --- Every page of this site is available as Markdown: add `?format=md` to its URL. Site map for agents: Capability manifest: